The trial
Fourteen days, fully functional, no feature limits and no interruptions. It runs once per machine. When it ends, audio continues to pass through unchanged and your sessions and settings are preserved — a project containing REISEI never becomes un-openable. If something genuinely got in the way of your trial, write to us and we will reset it.
Refunds
The trial is unrestricted precisely so that nobody has to buy blind, so purchases are generally final. That said: if the software will not run correctly on a supported system and we cannot resolve it, write to [email protected] and we will sort it out. We would rather refund you than keep money from someone the product did not serve.
EU and UK withdrawal rights
Buyers in the EU and UK keep their statutory right to withdraw within 14 days of purchase, unless the download has already begun with your consent. Nothing on this page removes a right the law gives you.
Transferring a licence
You may transfer your licence to another person 90 days after purchase. The wait exists because a refund or a card chargeback can be raised long after a sale, and a licence should not change hands while it can still be reversed. Deactivate all your machines first, then contact [email protected] with the new owner's email address and we will move the key across. A transfer takes effect only once it is registered with us; an unregistered handover leaves the key with the original owner. Licences that have been refunded or charged back cannot be transferred and are void, and review (NFR) licences are not transferable. Buying licences in order to resell them as a business is not permitted. Nothing here removes a right the law gives you.